Last updated: March 2025

At Feel Good Health Coaching, I respect your privacy and am committed to protecting your personal information. This Privacy Notice explains how I collect, use, and retain your information, your rights, and how you can manage or opt out of communications. It also outlines compliance with data protection laws, including GDPR (Europe), CCPA (California), and other relevant regulations.

1. Information I Collect

I may collect and retain the following personal information when you interact with my services:

• Contact Information: Name, email address, phone number, and any details you voluntarily provide when subscribing to my services, signing up for a consultation, downloading free resources, or communicating with me.

• Usage Data: Information collected through cookies, tracking pixels, and analytics tools when you interact with my website or emails (e.g., pages visited, email open rates).

• Marketing & Advertising Data: Engagement data used for personalised content, retargeting ads on platforms like Facebook, Instagram (Meta), and MailerLite.

2. How I Use Your Information

I use your personal information to:

• Provide health coaching services and relevant resources.
• Respond to enquiries and customer service requests.
• Send updates, newsletters, and promotional materials via email marketing.
• Personalise content and recommendations based on your interactions.
• Show you relevant ads on Meta platforms (Facebook, Instagram) if applicable.
• Improve my services and website based on user engagement data.

Note: You have the right to opt out of receiving email marketing or personalised ads at any time.

3. Legal Compliance & Data Protection

This Privacy Notice complies with:

• GDPR (General Data Protection Regulation) – If you’re in the EU/EEA, you have the right to access, update, or request deletion of your data.

• CCPA (California Consumer Privacy Act) – If you’re a California resident, you have rights to opt out of data sales (I do not sell data), request deletion, and access collected information.

• Other International Privacy Laws – I ensure compliance with data protection laws in applicable regions.

4. How Long I Retain Your Information

I retain personal information only as long as necessary to fulfil the purposes outlined in this notice. If you unsubscribe from my communications, your data will be removed unless legally required for record-keeping purposes.

5. Your Rights & How to Manage Your Data

You have the right to:

• Opt-out of emails by clicking “unsubscribe” in any email or by emailing eleanor@feelgoodhealthcoaching.co.uk with “Opt-Out” as the subject.
• Request Access to your personal data and ask for corrections or updates.
• Request Deletion of your data (subject to legal obligations).
• Manage Ad Preferences on Meta platforms to adjust how ads are shown to you.

To exercise any of these rights, please email eleanor@feelgoodhealthcoaching.co.uk

6. Cookies & Tracking Technologies

I use cookies, tracking pixels, and analytics tools to enhance your experience. These may collect non-identifiable data about your website interactions. You can manage cookie settings through your browser or opt out of tracking via ad preferences on Meta platforms.

7. Security & Third-Party Services

I take reasonable measures to protect your personal information, but please note that no internet transmission is 100% secure. Payment processing, if applicable, is handled by third-party services, and I do not store financial details.

8. Changes to This Privacy Notice

This Privacy Notice may be updated periodically. Any changes will be posted on this page, and you may receive an email notification if the updates are significant. I encourage you to review this notice regularly.

9. Contact Information

If you have any questions or concerns about this Privacy Notice or your personal data, please contact me at:

Email: eleanor@feelgoodhealthcoaching.co.uk

Business Name: Feel Good Health Coaching